I signed up to Skillshare as a free trial.
The afternoon BEFORE my trial was designed to end I received the email from them thanking me to Premium.
Naturally, I was confused. It's normal for companies to provide free trials in hopes you like the product enough to actually cover it. What isn't normal is for the enterprise to LIE for you and bill you daily before the free trial will finish, in effect alerting you and then quitting your cash. I was furious.
I looked online and following 30 minutes of digging, I found a phone number for your firm (Red flag, what valid company doesn't have an easily accessible customer support number?) . I called this number and it went straight to voicemail. The voice on the voicemail seemed like some stoned college child, finish with "ums" and "likes" (Red flag number two). Now I was freaking out because all these adventures were leading me to think this actually was a scam. The only real option left to me was to compose them an email via their site. This was over 3 months ago, and I have yet to have a response.
I am appalled at the way they handle business (by first tricking their clients, then dismissing their issues). They stole my cash without any warning and are now unreachable.
I went back to their own website and even their advertising for Premium is really a lie. It clearly states that your Premium accounts is cancelable at anytime. What they really mean is you can cancel it so that it will not revive at the next billing cycle (which will be an entire year!!) . They What is Skillshare? Actually are crooks. If their content were really good, I would have happily continued with their services, but all their movies are things I can locate on YouTube or other places for free. The one thing that I an do now is save other people the hassle.
DO NOT register for the free trial. Should you do a bit more research you will find a plethora of different reviews like mine.
Proceed to Lynda.com or YouTube. Please, don't make the exact same mistake I did, and stay away!!
I composed Skillshare one last time, also it feels like in the previous 4 weeks they've upped their client service match. I obtained a biased response apologizing to my prior experience and with an offer to refund me all of discover here my cash. This gesture has been more than I anticipated, and I am grateful to know that people do actually work at this company, and it seems they're listening to the negative reviews and attempting to create a better firm. I still have a sour taste in my mouth, but I really feel as though after they ended up giving me my money I should upgrade my review and give them more than 1 star.